Michael Lee Smith, SPHR
PO Box 1692
Wall Township, NJ 07719
E-Mail ms@mikesmith-hr.com
Educational Testing
Service Princeton NJ 2000 to Present
Human Resources partner
for 3 divisions of ETS.
Spectrum Apartment Search Wall Township, NJ: 1997 to 2000
Responsible for the start up
of HR department for this apartment locator service of 500 in 10 States
·
Instituted
hiring practices changes that reduced turnover and improved quality of new
hires
·
Developed
compensation plans that reduced COS 6%, handled 20% RIF, revised policies
·
Reorganized
payroll, improved benefits, instituted performance appraisals, responded to EEO
charges, due diligence for M&A activity
·
Trained
managers in interviewing/selection
·
Coached
managers regarding motivation and performance issues
Air & Water Technologies (AWT) Branchburg NJ: 1977 to 1997
AWT (now called Aqua
Alliance) is a $650 million engineering co. with 2500 employees in 17
locations. Assignments in 2 AWT companies, Research-Cottrell and Metcalf &
Eddy.
Senior Manager, Human Resources: 1994 to 1997
Responsible for executive,
exempt and non-exempt staffing, salary administration, benefits
administration, incentive
compensation, performance
appraisal design, EEO/AA, employee relations, policy development and
training. Supervised up to 14
employees.
·
Recruited
professional, technical, scientific, managerial and non exempt positions.
·
Improved
selection process resulting in fewer hiring mistakes.
·
Designed/
implemented corporation’s appraisal system, and objectives based bonus plan.
·
Developed and implemented sexual harassment training for managers
and employees
·
Researched
and wrote Corporate policies and procedures
·
Acted as “third party” in employee, as well as, manager and employee
disputes
·
Developed Mentoring program and a developmental program for
professional staff
·
Saved $150,000+ through proactive response to FLSA OT violations
in one office
Director, Training and Development: 1988 to 1994
Developed and conducted
management and other training (13 courses), in support of business unit and
corporate plans. Also, provided proposal and major presentation coaching, wrote
Corporate policies, and performed other HR tasks including complaint
investigation.
·
Over
5 year period 470% ROI for all training efforts
Michael Smith Air & Water Technologies (AWT) Branchburg NJ: 1977 to 1997
Director, Training and Development: 1988 to 1994 (Continued)
·
Sales/Business
Development training for project managers and Negotiations training resulted in
additional work and improved prices of over $10,000,000 over 18 month period
·
Developed and conducted interviewing training for hiring managers
that improved retention and performance in the first year of new hires
·
Developed a competency based structured interview process for
project managers linked to the project manager performance review which I also
developed
·
Developed BARS performance review process for wastewater treatment
plant staff
·
Developed and implemented employment law training that reduced
complaints by 30%
·
Developed and interpreted (own and purchased) attitude and
“climate” or culture surveys which were used as an impetus for organizational
change
·
Developed/conducted soft skills training for executives, exempt,
non exempt and blue collar employees
·
Developed
and conducted organizational development interventions including team building
for intact work teams and for “stranger groups”
·
Created
coaching sessions for sales staff
Manager HR, HRD and EEO: 1977 to 1988
Responsible for recruiting, salary and benefits
administration, incentive compensation, employee relations for the Corporate staff and performance appraisal
design, policy development and training for 7 Research-Cottrell Companies.
Supervised staff of 5. Also, responsible for all EEO/AA
·
Executive,
exempt and nonexempt recruiting and selection for New Jersey staff
·
Developed/conducted
management training curriculum of 9 courses based on needs analysis
·
Developed a Corporate Compensation Manual to guide management in
following the compensation and classification policies and procedures
·
Developed and managed a Succession Plan, and an exceptional
performer program
· Investigated discrimination and sexual harassment
complaints and represented the company at Agency hearings (EEOC, OFCCP, State
and local agencies) (93% wins)
· Team development and survey feedback improved Air Pollution Division effectiveness
American Telephone & Telegraph: 1968 to 1977
Assignments with AT&T
Long Lines, General Departments, and Western Electric
Organizational Development and training in New York, New Jersey and North Carolina. Job Evaluation of first thru third level managers in NY. Started as Management trainee, then Position Evaluation Specialist, then Training Specialist, then Sr. Training Specialist, finally Staff Supervisor.
·
Developed
Performance Management training for 20,000 supervisors at AT&T Long Lines
·
Managed
the Management Training and the
Training Center for AT&T General Departments
(7
trainers and 5 support staff) serving 3,000 employees
Education MBA-Management,
Baruch College, 1974
BA-Psychology, Queens College, 1968
SPHR
since 1984
“Profiler” for Vault.com Am I Worthy feature
39 publications